Contact
Have a question about a product or your order? We are happy to help! Choose the option that suits you best.
Email
Send us an email and we will typically get back to you within 4 hours. During conventions it may take a little longer.
info@nipponkawaii.nlLive chat
Our live chat is available directly on our website during office hours. We respond as quickly as possible, usually within 4 hours.
Available on the websiteAttending a convention?
During conventions we are only reachable by email. Please keep in mind that our response time may be longer on those days. You can find an overview of all our events on our Events page.
We typically respond within 4 hours. During conventions or events this may take longer.
Last updated: May 2026